Refund policy
Refund & Returns Policy
We want you to be happy with your purchase, not side-eyeing it from across the room.
If something’s not right, you can request a return within 7 days of receiving your order.
To be eligible for a refund:
- The item must be unworn and unused
- It must be in its original condition and packaging
- You’ll need to provide proof of purchase
If your item arrives damaged or faulty, let us know within 48 hours of delivery with photos, and we’ll sort it quickly.
Non-returnable items:
- Items that have been worn, washed, or altered
- Any items not in their original condition
Refunds:
Once your return is received and inspected, we’ll let you know if it’s been approved. If it is, your refund will be processed back to your original payment method.
Return shipping:
- Customers are responsible for return shipping costs unless the item is faulty
- We recommend using a tracked service, just so nothing vanishes into the postal abyss