Terms of service

Terms of Service

Overview
This website is operated by Dark Matters. Throughout the site, the terms “we”, “us” and “our” refer to Dark Matters. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without express written permission from us.

3. Products & Services

All products are subject to availability.
We reserve the right to limit quantities of any products we offer.
We make every effort to display product colours and images accurately, but we cannot guarantee your screen reflects them perfectly.

4. Pricing & Payment

All prices are listed in GBP (£) unless stated otherwise.
We reserve the right to change prices at any time without notice.
We are not responsible for any additional charges such as customs or import duties.

5. Orders & Accuracy

We reserve the right to refuse or cancel any order.
You agree to provide current, complete and accurate purchase information for all orders.

6. Returns & Refunds

Please refer to our Refund Policy for details on returns and refunds.

7. Third-Party Services

Certain content, products or services may include materials from third parties.
We are not responsible for examining or evaluating their content or accuracy.

8. User Comments & Feedback

If you send us comments, suggestions, or other materials, you agree that we may use them without restriction.
We are under no obligation to maintain comments in confidence or respond to them.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors & Inaccuracies

Occasionally there may be information on our site that contains errors relating to product descriptions, pricing, or availability.
We reserve the right to correct any errors at any time without prior notice.

11. Prohibited Uses

You are prohibited from using the site:

For unlawful purposes
To violate any laws or regulations
To infringe upon intellectual property rights
To upload malicious code or spam

12. Limitation of Liability

We do not guarantee uninterrupted or error-free service.
To the fullest extent permitted by law, Dark Matters shall not be liable for any injury, loss, or damages arising from the use of our service or products.